If you are located in our primary service areas, including Vancouver, Coquitlam, Burnaby and surrounding municipalities, we offer same-day delivery. Delivery availability, times and fees depend on your location and the options available for your order. Check the delivery details before completing your purchase.

Yes we can! Have it ready before our drivers arrival for us to recycle for you. You can also take your old battery to a local authorized recycling depot.

You can confirm your exact battery group size by checking the label on your current vehicle battery or contacting our team. Automotive electrical requirements are highly specific, so double-check your group size and Cold Cranking Amps (CCA) before completing your order.

DIYBattery is strictly a direct-to-door delivery service designed for those who prefer to handle their own wrenching. However, if you decide you would rather have a professional handle it, you can easily book a mobile technician through our partner company, MobileBattery, to perform an on-site installation.

A no-start condition isn’t always caused by a bad battery. We recommend checking your terminal connections for tightness and corrosion, and testing your alternator. If you are stuck, you can book a diagnostic appointment with MobileBattery to pinpoint the exact electrical issue.

All our batteries come with a standard manufacturer’s warranty. The exact duration depends on the specific battery model and brand you select at checkout.

We offer four options for warranty claims:

1. Premium Full-Service: Hire MobileBattery for paid on-site diagnostics and help with the warranty replacement process.

2. Direct DIY: Contact the manufacturer with your proof of purchase and follow its claim instructions.

3. Standard Return/Ship: Contact us for shipping instructions or written authorization for a designated drop-off. Return shipping costs are the customer’s responsibility.

4. Warranty Pickup & Return: Pickup, claim coordination and return delivery in eligible areas. View current pricing and full Warranty Pickup & Return details.

Claims through your battery manufacturer typically take 5–10 business days from pickup or receipt, plus return delivery scheduling. Business days exclude weekends and statutory holidays; testing and replacement availability may extend this estimate. The pickup service fee applies regardless of the test result, and replacement requires warranty approval.

View all warranty options or arrange a pickup.

One scheduled exchange: we deliver a brand-new equivalent battery and collect your original in the same visit. No waiting for testing or manufacturer approval. There is no later replacement charge simply because your original tests good or the manufacturer declines reimbursement.

Buy it with an eligible non-AGM battery. Coverage lasts for the original battery’s manufacturer free-replacement period and ends after one exchange. You remove and install the battery. Local delivery-area limits apply; emergency dispatch is not included. New AGM plans are not available, and earlier purchases retain their purchased terms.

Read the full exchange terms.

Similar to standard policies at local automotive retailers, all battery sales are final upon delivery. Please verify that the battery group size matches your vehicle before the driver hands it off to you. If you realize the mistake before the battery is delivered, contact us immediately to modify your order.

Email us at contact@mobilebattery.ca or use our contact page for help with battery sizing, delivery questions and troubleshooting. Include your vehicle make, model and year, and your order number if you have one.