Updated November 4, 2026.
Local delivery service
DIYBattery delivers batteries directly to eligible addresses in Metro Vancouver, Greater Victoria and the supported outer delivery zones in British Columbia. Availability depends on your complete postal code, the selected battery, stock and delivery capacity. The delivery options and total charges displayed for your address before payment apply to your order. For Canada-wide shipping or international custom orders, contact us for eligibility and a written quote before ordering; these are not standard checkout options.
Same-day and scheduled delivery
Same-day delivery may be requested for eligible orders placed before 5:00 PM Pacific time, subject to available stock and capacity. Allow at least two hours between placing an order and the earliest available delivery window. Choose Morning (9 AM–12 PM), Afternoon (12 PM–4 PM), or Evening (4 PM–8 PM). Past windows and windows without the required preparation time are unavailable; selecting a window does not promise arrival at a specific minute. Lithium and Optima orders require at least 24 hours of advance notice. Future delivery dates are subject to the availability shown when booking. Regular delivery hours are 9:00 AM–8:00 PM Pacific time.
Local delivery rates
Current promotion: Free delivery on orders over $300 in Metro Vancouver and Greater Victoria only. Outer delivery zones remain $20 or $50, regardless of order value.
| Delivery area | Order subtotal | Delivery fee |
|---|---|---|
| Metro Vancouver & Greater Victoria | Under $50 | Pickup only — local delivery unavailable |
| Metro Vancouver & Greater Victoria | $50–$300 | $10.00 |
| Metro Vancouver & Greater Victoria | Over $300 | Free — current promotion |
| Abbotsford, Mission & Lions Bay | $50 or more | $20.00 |
| Fraser Valley & Sea to Sky | $50 or more | $50.00 |
Delivery is charged once per order, not per battery. All amounts are in Canadian dollars, before applicable taxes. Order thresholds refer to the merchandise subtotal, excluding delivery and taxes. Coverage depends on your postal code; confirm your delivery fee at checkout before payment.
Warehouse pickup and shipping
Orders with a merchandise subtotal below $50 are warehouse pickup only at standard checkout; shipping requests are assessed separately by written quote. Mixed carts qualify for local delivery when the combined merchandise subtotal reaches $50, subject to address, stock and product eligibility. Canada-wide shipping and international custom orders may be arranged by request for eligible products and destinations. Shipping is not an automatic checkout option: contact us first for written confirmation of product eligibility, carrier, packaging, destination, cost and estimated timing before ordering. See our Canada-wide shipping and international custom order pages for how to request a quote. For warehouse pickup, wait for your ready-for-pickup confirmation before travelling; the selected location’s address, hours and notice are shown at checkout. Heavy and special-order batteries require confirmed handling and availability.
Weekend availability
Delivery fees vary by service area and selected option and are disclosed before payment. Weekend fulfillment uses available local inventory. If your battery is unavailable, we will contact you about the next available delivery date and available alternatives. Where a paid same-day rush service cannot be provided because stock is unavailable, the rush surcharge will be refunded. No extra delivery charge will be imposed without prior disclosure and your agreement.
Delivery address and handoff
Provide your complete address, unit number, contact number and access instructions. We deliver to you or use an alternative drop-off method you have agreed to, such as a designated doorstep or garage-door location. Drivers may contact you if the location is inaccessible or unsafe; contact us promptly to arrange another delivery. We will explain any proposed redelivery charge before you agree to it. Delivery does not include installation, vehicle diagnosis or tool lending.
Delays and delivery problems
Weather, traffic and supply disruptions may affect timing. We will communicate material delays and work with you on a revised arrangement or any applicable cancellation or refund. Contact us promptly if an order is missing, damaged or incorrect, with your order number and photographs where available. Do not install a visibly damaged battery. Notification requests do not shorten statutory rights.
Nothing in this policy limits rights or remedies that cannot be excluded under applicable consumer protection law, including rights relating to defective or misdescribed goods, non-delivery and statutory cancellation. These rights take priority over any final-sale wording.
Battery returns and recycling
Battery transport requires appropriate handling and packaging. Contact us before shipping a battery back. Ask us to confirm arrangements for collection of an old battery with your delivery; do not send batteries through ordinary mail without an approved transport method.
Contact
DIYBATTERY.CA (DIYBattery)
Email: contact@diybattery.ca
Telephone: 604-200-3454
Customer support: Monday–Sunday, 8:00 AM–6:00 PM Pacific time.